All orders placed online will be processed and shipped within 1-3 business days, excluding weekends and holidays.
I ship using Canada Post regular, as well as express.
A tracking number will not be provided for regular post, so if you would like tracking please choose express shipping.
I stand behind my products and want you to be satisfied with them! I always do my best to take care of my customers - dealing with all situations fairly and responsibly! If you received a damaged or defective item, please contact me within 30 days of receiving the damaged item so we can rectify this. Please email me at email@example.com and I will rectify this right away!
HOW CAN I CARE FOR MY PIECES?
To keep your earrings in the best condition I recommend storing them hanging, or in a dust bag laying flat.
Most earrings can be wiped clean with a slightly damp cloth, but be careful because water can discolour some lighter leathers!
It is important to note that my leather jewelry is NOT water proof or water resistant. Please take care not to expose your earrings to excess water as it will discolour.
WHAT ARE THE HOOKS/POSTS MADE OF?
At this time, the hardware I use is nickel free and hypoallergenic. They are either brass, sterling silver, stainless steel, or gold plated. Specific details are included in product descriptions.
DO YOU TAKE CUSTOM ORDERS?
I love creating one of a kind custom orders and would be happy to create a set for you! Send me a message and we can discuss your vision!
HOW TO PREVENT TARNISH ON BRASS JEWELRY?
Store your brass jewelry pieces in a clean, dry place — especially if you do not wear them often and want to keep their shine intact.
Do not try abrasive methods to clean your brass jewelry, as they will strip the patina and may result in a dark green or black patch.
Dry your jewelry with a soft cloth immediately after cleaning to avoid water spots.
Wipe away any excess cleaning solution from the jewelry to prevent scratching.
The strength of acidic and alkaline solutions will affect how quickly your jewelry will tarnish, so avoid using harsh chemicals for cleaning.
Use a good quality polish and gently rub it over the metal until you find your jewelry shine. Repeat this when there is visible tarnish since polishing your jewelry too often will not achieve any results.
Do not wear your brass jewelry while swimming or showering. Also, avoid contact with harsh chemicals like perfume, household cleaners, makeup remover, or hairspray.
Store brass pieces in a cool, dry place away from direct sunlight to prevent metal oxidization and darken patches.
HELP I LOST AN EARRING!
Oh no!! I always make my earrings in pairs so they can be as closely matching as possible, but if I still have the leather available, I can make just one up for you to replace the one you lost! There might be a slight difference in texture or grain direction to the other one! Please send me a message to discuss this so we can get you wearing your earrings again ASAP!